Effective Date: August 8, 2026
At PaperStack, we want you to be completely satisfied with our educational tools and resources. If you are not satisfied with your subscription, you may request a refund under the conditions outlined in this policy.
We offer a 7-day money-back guarantee for all initial subscription purchases. If you decide that PaperStack Premium is not right for you, you can request a full refund within the first 7 days of your initial purchase.
If you purchased your subscription through the Apple App Store or Google Play Store, your purchase is subject to the respective platform's refund policies. Apptic Labs cannot process refunds directly for purchases made through these platforms. You will need to request a refund directly from Apple or Google:
If you purchased your subscription through our web application, your payment is securely processed by Lemon Squeezy (our Merchant of Record). Please contact our support team directly to request a refund. Provide your email address and order number to help us locate your transaction.
You can also manage or cancel your web subscription at any time through the Lemon Squeezy Customer Portal, which is linked in your purchase receipt email. Cancellation stops future renewals; it does not automatically refund fees already billed unless a refund is granted under this policy.
We reserve the right to deny refund requests if we find evidence of fraud, abuse of our refund policy, or violation of our Terms of Service (e.g., using the platform to generate abusive content or facilitate academic dishonesty).
To request a refund for a web purchase or if you have any questions about this policy, please contact us at paperstackapp@gmail.com.